What People Say....
People who use WDP services are always invited to provide feedback on those services. The feedback helps us to identify which services are of most value to our clients and areas where we can improve. In our last quarter results, in answer to the question "How happy are you overall with the service you received?" 81.5% of people said they were delighted and 14.5% said they were happy. We are pleased with such a positive response but will strive to do even better next quarter.
Some service users also left comments about our service:
After visiting your showroom at Beaufort Street recently, we were very impressed at the level of professional, unbiased and friendly serviced we received. This enabled both my wife and I to make a decision that has changed our lives for the better. We cannot thankyou enough.
Mr. & Mrs. O. (St. Helens)
Leisure Recreation and Sport at WDP - Without this valuable service many of our disabled person would lose out on their youth and social skills.
Ms A. R (Warrington)
I was able to get exactly the right walking stick for my height and impairment and I could try different ones until I felt comfortable. It sounds like a small thing but the man in the showroom being patient and letting me take my time meant lot to me.
Mrs S.A. (Runcorn)
The training gave me a better understanding of the obstacles and made me more aware of the correct and appropriate language to use when dealing with disabled people.
Miss K F Warrington
An excellent service all round and I would recommend WDP to everybody who is interested in direct payments and needs help getting started.
DB from Warrington
A carers life is usually quite stressful and the support offered by WDP helps to ease some of the burden, leaving the carers to focus more on the vulnerable people they support.
MC from Warrington.
I did not know you did scooter repairs at WDP I do now and I will not forget as I had my scooter repaired and serviced there what a fantastic job they did please pass on my thanks it is like having a new one I will be telling my friends about you thanks!
BM from Padgate Warrington
I don't know where we would be without Shopmobility. This wonderful service enables us to get out and about, shopping and appointments etc.The staff are always so helpful and considerate. A1 !
M.P. and H.H. of Birchwood
If you have used our services and would like to give us some feedback please do not hesitate to call us, or use the form provided.